When you hear this:
"You have to post to social media for your business!"
do you feel overwhelmed or stressed out?
Over and over we hear the advice that we need to post to social media. We need to post to Facebook, LinkedIn, Twitter, GMB, Pinterest and Instagram at the least!
But most of us do not use all of these services,
do not have the desire to use all of these services,
or do not have the time to use all of these services!
You can stop worrying. Read on and hand over this trusted part of your business to us, AFTER you understand WHY and HOW posting to social medial will help your business.
Why Post to Social Media at all?
Monitoring Social Media
Monitoring your social media posts for comments - both positive and negative - is important. Actively responding to positive comments can further build your relationship with your followers. Responding to negative comments in a proactive way can do incredible damage control by showing other followers that you recognize that you make mistakes that you work hard to rectify issues, and you want your customers to have a great experience with your company.
We will monitor your social media accounts and give a short response to positive comments. If there is a negative comment, we will send this comment over to you for your review to see if you know this customer or what happened in this situation. We will ask you to formulate a response after you have done your due-diligence in your office and we will offer modifications if necessary and then post your response.